Please create an exception in the firewall of the administration computer in order to accept "vncviewer.exe" and also an exception in the firewall of the remote host in order to accept "winvnc.exe". This message could also appears when a firewall (the native Windows firewall or another one) blocks the VNC software or the port used by this sofware (default : 5900 ).If necessary you should kill this task, then relaunch the connection. So, before launching again a remote control, you may check in the services/process list that the "winvnc" task is not running at this tiime. Indeed, when you stop the remote control, the software take some time (a few seconds) for properly leaving the beforehand established communication between the two computers.
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